Aumtech’s Next Generation Analytics (ANA) is a cutting-edge data and speech analytics solution that can help companies improve customer satisfaction and become more operationally efficient. The ANA solution can analyze 100% of calls with 94+% transcription detection accuracy for emotion, sentiment and other customer behaviors. The value of these analytic outputs are enhanced productivity and the ability to identify the best and worst calls to uncover customer and agent behaviors. Learn more about how ANA’s platform benefits and infrastructure can help your business.